Our Policies

1. The ride should not be operated if wind exceeds 25 mph or rain or lightning conditions.

2. All riders must remove shoes.

3. Riders should be sorted by size. Only riders of the same size should be allowed in the ride at the same time.

4. Riders must remove loose or sharp objects including glasses and dangling jewelry.

5. Absolutely no " Silly String ", gum, candy, drinks, animals, shoes, sharp objects or other sticky substances in the unit.

6. The operator should assess the number of people that can fit in the bounce house according to their age and size, however, keep in mind this is only a guide. Size and weight need to be taken into consideration since some children are bigger than others and the rated capacity should not be exceeded.

7. The operator should assist the riders when they enter and exit the ride.

8. The operator should position himself/herself in close proximity to the entrance of the ride.

9. While the ride is in operation, the operator should watch the riders at all times. No roughhousing or horseplay should be tolerated. No climbing on the nets allowed. Anyone who does not obey the rules after being warned will be asked to exit the ride.

10. The operator must strictly enforce the rules posted on the warning sign.

11. The operator should assist the riders while they exit the ride.

12. The operator must remain in control of the ride at all times.

Cancellation Policy
ULTIMATE BOUNCE reserves the right, for safey reasons to cancel in the event of adverse weather conditions. (rain or wind exceeding 25 mph). We understand last minute things come up and cancellations are a fact of life. You can cancel at any time for no charge, but we do appreciate you letting us know within 48 hours or as soon as you know if you must cancel.

Emergency Procedures
Emergencies can arise for various reasons.

Weather-- Bad weather can arrive in the form of rain, lightning or strong wind. In each case you want to evacuate the ride as quickly and safely as possible. REMAIN CALM If you panic your riders may also panic. Help riders exit the ride quickly, but in an orderly fashion. After everyone has exited the ride , deflate the ride by turning off the blower then folding the bounce over once so the interior is protected from the weather.

Loss of Electrical Power-- When a loss of power occurs the ride will slowly start to deflate. Remain Calm you will have ample time to help riders quickly and safely exit the ride. This situation tends to cause panic.unless the operator stays calm and relaxed. Talk calmly to those inside the unit telling them not to panic while your helping them exit.
Check to see if the blowers have come unplugged If so plug them back in and the ride will re-inflate. Contact Ultimate Bounce at 973-895-4040 to check the problem. DO NOT LEAVE THE RIDE UNATTENDED.

Damage- If the ride becomes damaged while in your operation or is ripped or otherwise begins to lose air, assist all riders from the ride and deflate it. Write down what happened, when and any other details you observed and turn into Ultimate Bounce.